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Your frequently asked questions, answered

At Rest, we take pride in the quality of our products are are confident that you will find great satisfaction in the comfort of our bedding. If, however, you find yourself unsatisfied with your purchase, we offer a 30-day window from the date of your purchase which you can initiate a return. There will be a restocking fee of $10.00 for your return, which will be deducted from your refund amount. To be eligible for a refund, it is essential that your product is returned in the original packaging it was received in and free from any stains or damage. Please note that we are unable to accept returns that lack the original packaging.

For additional information, please refer to the return policy page of our website.

What is your return policy?

Our fulfillment team is working around the clock to get shipments out to you as soon as possible! After anorder is confirmed, we are unable to update the order or shipping details.

Can I change my order or shipping information?

Easter Weekend: Some may experience longer than usual fulfillment due recent return from holidays. If your item has not shipped within 3 business days, please message us.

In most cases, our carrier partners deliver within 3-5 business days after your item has been fulfilled. Shipping to Hawaii, Alaska, Puerto Rico, and U.S. Virgin Islands may require extra time for delivery.

Some may experience shipping delays, especially during during/after holidays or to areas experiencing severe weather conditions may require additional time. We recommend monitoring your shipping updates.

We're experience higher than usual volume but we can't wait to chat with you! Feel free to leave us a message and we'll get back to you ASAP.

When do you deliver?

We are pleased to offer free standard shipping within the United States for orders exceeding $100. A flat rate of $10.00 will be applied for orders under $100.00. For orders shipping to Hawaii and Alaska, a shipping fee of $15 will apply. However, for orders to Hawaii and Alaska that exceed $300, we provide free shipping.

Where do you ship?

We offer several payment options for your convenience. We accept Visa, MasterCard, American Express, PayPal, Apple Pay and Shop Pay, and Klarna (US only).

What payment methods do you accept?

Yes we do. Our phone support hours are 5PM - 8PM PST. Please call us at +1 855-953-2807 for assitance.

Do you have phone support? 

Thank you for visiting our website. Please note we are working to pack and ship your order. 

Yes, both the advocate's and the referred person's orders must be a minimum of $25.00 to be eligible.

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Are there any minimum order requirements for advocates and the referred person?

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